Shipping and Return Policy

Processing Time
- All orders will be processed and shipped within 1-3 business days (excluding weekends and holidays).
Shipping Charges
- Standard shipping charges will be calculated based on the order amount and destination, with specific fees displayed at checkout.
- Free shipping may be offered for orders exceeding a certain amount.
Shipping Time
- Standard shipping time is typically 7-15 business days, depending on the destination.
- Please note that international shipments may be subject to customs inspections, which could cause delays.
Order Tracking
- After shipping, we will provide a tracking number, which you can use to track the status of your order on our logistics partner’s website.
Customs and Import Taxes
- Orders may incur customs and import taxes, which are the responsibility of the buyer. We recommend checking these fees before placing an order.

Returns
- We accept returns of unused and unopened items within 7 days of receipt. Return shipping costs are the responsibility of the buyer, unless the item has a quality issue.
Exchanges
- If you receive a defective or damaged item, we will replace it with the same item at no extra cost. Please contact us within 7 days of receipt.
Return and Exchange Process
- To request a return or exchange, please email us at info@jsbsneakers.com with your order number and a description of the issue.
- We will respond within 1-2 business days with detailed instructions for the return or exchange.